Privacy Policy
Poly Auto Group Pty Ltd (referred to as Poly Auto Group, we, us, or our) is committed to protecting the personal information that relates to you in accordance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth) (Privacy Act).
This Privacy Policy describes how we collect, hold, and use information covered by the Privacy Act. It does not apply to categories of information not covered by the Privacy Act. If you have any inquiries about this Privacy Policy, you can contact us through the details provided in section 15.
References to “you” in this Privacy Policy include both individuals and entities such as companies, organizations, or trusts where applicable.
We may update this Privacy Policy from time to time to account for new laws, regulations, and technology. All personal information we hold will be governed by the most current version of our Privacy Policy, posted on our website (www.polyautogroup.com.au) (Website). The most recent version will apply to our collection, use, and disclosure of Personal Information.
By using our Website, products, and services or otherwise communicating with us, you accept this Privacy Policy and expressly consent to our collection, use, and disclosure of your Personal Information as described herein.
1. What information is covered by the Privacy Act?
“Personal Information” refers to information or an opinion about an identified individual or one who is reasonably identifiable, regardless of whether the information is true or not and whether recorded in material form or not.
2. What kind of information do we collect and hold?
We may collect and hold Personal Information such as your name, gender, date of birth, contact details (including address, phone numbers, and email addresses, whether personal or work-related), financial information, payment details, and preferences related to our products and services. Personal Information submitted via our Website, such as joining our mailing list or making a car inquiry, may also be collected.
3. Why do we collect Personal Information?
3.1 Purpose of Collection
We collect Personal Information from customers, employees, contractors, and other individuals for business purposes, including but not limited to conducting our operations, complying with regulatory requirements, marketing and selling our products and services, and employee-related activities.
3.2 Anonymity and Pseudonymity
You can interact with us anonymously or use a pseudonym where practical, but certain transactions, like contracts, may require identifying information. Refusal to provide Personal Information may prevent us from offering specific products or services.
4. Collecting Personal Information
4.1 When and How We Collect Information
We collect Personal Information directly from you when you visit our Website, request products or services, fill out forms, provide feedback, or communicate with us by any means. We may also collect Personal Information when you apply for employment with us.
4.2 Third-Party Collection
We may also collect Personal Information from third parties such as suppliers, partners, or online marketing sources. If we receive unsolicited Personal Information, we will comply with the Privacy Act’s requirements, de-identifying or destroying the information where appropriate.
5. Information collected via our Website
5.1 Website Data Collection
We collect Personal Information through our Website when you interact with us, such as by requesting products or services or submitting online forms. By using our Website, you agree to the terms of this Privacy Policy.
5.2 Click Stream Data
When visiting our Website, certain data may be collected for statistical purposes, such as browser type, the address of websites you visit before and after our site, and your IP address. This data helps us improve the performance of our Website.
5.3 Cookies and Web Beacons
Our Website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may limit functionality. We may also use web beacons to track activity on our Website.
5.4 Advertising
We may use third-party service providers like Google to serve ads across the Internet. They may collect information about your visits to our Website and other sites to tailor advertisements to your interests.
6. How we use Personal Information
6.1 Purpose of Use
We use Personal Information for various business functions, including providing requested products or services, managing customer accounts, promoting our products and services, and complying with legal requirements. We may also use aggregated or de-identified information for research purposes.
6.2 Direct Marketing
With your consent, we may use your Personal Information to send direct marketing materials. You can opt out of these communications at any time.
7. Disclosure of Personal Information
7.1 Who We Disclose Information To
We may disclose your Personal Information to related businesses, service providers, or government agencies as required by law. Third parties may assist us with providing products or services, processing orders, or managing our Website.
8. Overseas Disclosure
Currently, we do not disclose Personal Information to overseas recipients. If this changes, we will inform you and ensure compliance with the Privacy Act.
9. Employee Records
Employee records are generally not covered by the Privacy Act, so this policy may not apply to handling employee-related information. Contact us directly for more details.
10. Data Security and Breach Notifications
We take reasonable steps to protect your Personal Information from misuse, unauthorized access, and loss. In the event of a data breach likely to cause serious harm, we will notify the affected individuals and the relevant authorities in accordance with the law.
11. Contact Information
If you have any questions about this Privacy Policy or wish to update or access your Personal Information, please contact us:
Email: polyautogroup@gmail.com
Post:
Attn: Privacy Officer
Poly Auto Group
26 Parramatta Rd, Croydon NSW 2132
You can find additional information about the Privacy Act and the Australian Privacy Principles on the Office of the Australian Information Commissioner’s website at www.oaic.gov.au.